This Privacy Policy explains how SingularTea (“we,” “us,” or “our”) collects, uses, and protects your personal information when you visit singulartea.com (“Website”), complete a quiz, or make a purchase. By using this Website, you agree to the terms of this Privacy Policy.
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Information We Collect
We collect personal information you voluntarily provide, including your name, email address, shipping details, and quiz responses. These responses may include information related to wellness concerns, lifestyle habits, or symptoms. We also collect order and payment details through secure third-party processors. Device and browsing data (e.g., IP address) may be collected through cookies or analytics tools, if enabled in the future.
2
How We Use Your Information
Your information is used to create personalized tea blends, fulfill your order, provide customer support, and send relevant follow-up emails (such as tips or refill reminders). We do not sell or rent your information to third parties.
3
Use of Sensitive Data
Our quiz may include optional questions about wellness symptoms, weight, height, or lifestyle factors such as smoking. This data is used solely to personalize your herbal blend. It is not used for diagnosis or medical treatment, and we do not share it with any third parties.
4
Email Communications
By submitting your email through the quiz or checkout, you agree to receive your personalized formula, order updates, and a limited number of helpful follow-up emails. You may unsubscribe at any time by clicking the unsubscribe link in any non-transactional email.
5
Cookies & Analytics
We may use cookies or third-party analytics tools (such as Google Analytics or Facebook Pixel) in the future to understand how our site is used and improve your experience. You can control cookie settings through your browser.
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Data Retention
We retain personal information only as long as needed to fulfill your order and provide follow-up support, or as required by law. Once no longer needed, your data is securely deleted or anonymized.
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Data Security
We use reasonable technical and organizational safeguards to protect your data. Payment details are handled by encrypted third-party processors, and we do not store full credit card numbers.
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Your Rights
U.S. customers may request access to, correction of, or deletion of their personal data by contacting us at info@singulartea.com. We will honor such requests as required by applicable law.
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Third-Party Tools
We may use third-party services such as advertising platforms, analytics providers, or email tools. These platforms may collect device or usage data but do not have access to identifiable customer information unless explicitly permitted.
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Children’s Privacy
This site is not intended for users under the age of 18. We do not knowingly collect personal information from children.
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Changes to This Policy
We may update this Privacy Policy from time to time. The revised version will be posted on this page with an updated effective date. Continued use of the Website means you accept the revised policy.
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Contact
If you have questions about this Privacy Policy, please contact us at info@singulartea.com.